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About Fresh Cleaning GV

Founded by Michael & Jess Reid, Fresh Cleaning GV is a reputable, locally owned cleaning business based in The Goulburn Valley, Victoria. We are a partner business with Reid Commercial Cleaning & have over 8 years of industry experience.

 

We specialise in providing top-quality carpet, window, and pressure cleaning services. Our dedicated team is committed to delivering exceptional results, and we take pride in our attention to detail and customer satisfaction. We understand the importance of a clean and healthy environment, and that's why we go above and beyond to ensure that your spaces are left sparkling and spotless.

 

We are a partner business to Reid Commercial Cleaning providing contract & routine commercial cleaning services to workplaces, offices, schools & public facilities.  We operate under the company Reid Cleaning Group Pty Ltd. 

Towns we service in & around the Goulburn Valley, Victoria: Shepparton, Mooroopna, Kialla, Mooroopna, Tatura, Merrigum, Kyabram, Murchison, Rushworth, Nagambie, Seymour, Undera, Congupna, Numurkah & surrounding towns. 

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our SATISFACTION GUARANTEE

We provide a customer satisfaction guarantee on all our services in our effort to provide top quality customer service & results.
 
We guarantee you will be satisfied with the results provided within reasonable & realistic expectations in the agreed & communicated scope of works, otherwise we will drop back in and do what we can within our ability to make it right!
 
Clauses:
Please also understand we provide cleaning as opposed to refurbishing/renewing surfaces & some staining and wear and tear cannot be removed or restored in the cleaning process therefore is beyond our ability to clean.  We will do our best to make you aware of these in advance if we notice the potential issues. 
There are also some circumstances where the cleaning process will reveal deeper issues that may required further cleaning beyond the foreseeable scope of works & the original quote or that may not be fixable with cleaning such as extensive urine in carpets that has absorbed into the carpet underlay and subfloor. Another example could be previous improper cleaning processes that have left unsuitable chemicals in the carpet or on a surface & are having a destructive effect.
For window cleaning this could also look like paint, cement, glue, silicone, metal shavings, burning etc that were not able to be seen while dirty but show up as they are cleaned. These would not typically be cleaned during the process unless discussed as the require scope of works. Faded fly screens are another example of something that can have dirty look even when they are clean. 


If it appears that the cleaning process was not executed successfully in the agreed and communicated scope of works we will more than happily drop back in and do what we can within our ability to make it right. Thats our guarantee. 

It is our aim to have a long & positive customer relationship so please dont hesitate to contact us if you have any questions or concerns post a cleaning job. 

Frequently Asked Questions

Frequently asked questions
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